Reading Time: 3 minutes
Financial Impact: Boosted patient collections through performance tracking.

A specialty practice network used OpsRadar to analyze front desk staff performance in collecting patient responsibilities at the time of service. Leadership identified top performers, implemented targeted incentives, and shared best practices across locations, driving significant improvements in collections and operational efficiency.

Reading Time: 3 minutes
Operational Impact: Eliminated monthly reporting gaps, improving clinician trust and incentive alignment.

OpsRadar’s real-time data integration ensured every encounter was accounted for, resolving disputes and restoring clinician confidence in wRVU-based incentives.